Platform
Don't just store the decision. Preserve its story.
A decision, a commitment and an action are three different kinds of record, each with its own lifecycle - because "what did we decide," "who agreed to do it" and "is it actually happening" are three different questions.
What a decision actually requires
A decision has to rest on something
Confirming a decision requires support: a specific piece of validated evidence, or a stated institutional judgement with a reason attached. An institution that records a decision nobody can trace to anything has recorded a preference.
Superseded and reversed are different
A decision moves from proposed to confirmed, then either superseded - a later decision replaced it, and it was right at the time - or reversed - the institution changed its mind and says so. Neither deletes anything.
Commitments can be owned by a team
A commitment names a responsible party in plain language - "the housing team", "Council's transport unit" - not only a person with a login. Most commitments in a session belong to a role, not an individual.
Actions carry progress, not just a checkbox
An action records a progress note and a percent complete, and can move from in progress to blocked and back - work that stalls and resumes is the normal case, not an exception to paper over.
Illustrative example
A decision, its commitment, and the action tracing it.
Adopt revised complaints process
Rests on: validated evidence from Community consultation #14
Owned by Council's complaints unit
Due30 daysSee what a decision in your own organisation would rest on.